Add a new recipient to your customer directory

  1. Either click Customer directory – Search & add customers in the menu to the left, or click the shortcut Add customer on the start page.

     Add a new recipient to your customer directory

  2. In the search field, search for the recipient by writing the company name, corporate identification number, VAT registration number or EAN code. You can expand the search criteria by checking off in the additional information box that you want to search using Advanced search filter.

     Add a new recipient to your customer directory

    If you are uncertain whether the company or organization in the search result is the recipient that you want to add, click the name in the list to get detailed information.

  3. When you have found the recipient you are looking for, click Add to add the recipient to your customer directory.

     Add a new recipient to your customer directory

    You will receive a message in Pagero Online when the recipient is ready to receive e-invoices. The message includes a confirmation and possibly a personal message from the recipient. You can see the status of your added recipients at any time from your customer directory in Pagero Online.