The program can’t find the certificate
- Make sure that the card is correctly inserted in the card reader.
- Make sure that BankID Säkerhetsprogram is installed and function properly.
- Control that the card reader is installed and running. A diode on the card reader should light up or blink when the card is inserted into the card reader.
- If all the steps above have been controlled, try restarting your computer with the card and card reader connected.