Unable to sign in to Bankgiro link

Experiencing difficulty logging in? If you're facing trouble accessing your account, it could be due to various reasons such as incorrect login credentials, account lockouts, or technical issues. To resolve this, double-check your username and password for accuracy.


Forgot your password (Normal user):

If you've forgotten your password, the administrator user within your company in Pagero Bankgiro link can assist you in resetting it. To do this, follow these steps:

  • As an administrator, navigate to the "User" section in the Pagero Bankgiro link program.

  • Choose the specific user account for which you need to reset the password.

  • Click on the "Edit" option for the selected user. From there, you can change the password.

  • Enter a new password for the user account. 

  • Once the new password is set, confirm the changes by selecting "OK."

By following these steps, the password for the chosen user will be updated. You can then log in using the newly modified password during your next login attempt. This process enables administrators to facilitate password resets and ensures that users can regain access to their accounts smoothly.


Forgot your password (Administrator user):

If you forget your password and hold administrator privileges, it is possible to reset your password through the assistance of another administrator within your company using Pagero Bankgiro link by following the same steps above. 


If you are the only administrator within your company using Pagero Bankgiro link and need to reset your password you will need to reach out to our support department, they will assist you in resetting your password. You can find the phone number to our support department here.



Connection failed:

When you're logged into Bankgiro link and encounter an error message like "Connection Failed" or "Missing Authorization" while attempting to connect to the server, it signifies a problem. In this situation, it's advisable to seek assistance from Bankgiro's support. This is because the issue appears to be originating from Bankgiro's server or your license with bankgiro, and there may be no further action you can take on your end to address it.


If you encounter any other error messages, we advise you to get in touch with us for assistance in resolving your issue. To facilitate effective support, please consider downloading TeamViewer, a remote control software that will enable us to access your computer. This step is essential because the troubleshooting process involves accessing your local program. By having TeamViewer installed, we can work together to diagnose and resolve the problem efficiently.





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