Contacting our Support

In the Support Center, you can find answers to questions or issues you may have regarding your Pagero Services in our Guides and FAQ.

If your question or issue can't be resolved with our knowledge base, and you need advanced technical help, you can always contact our support agents. We provide 24/7 English assistance via tickets, chat, and phone. 


Submit a request

Creating a ticket is the most efficient way to contact Pagero Support, since it will ensure that the support agent will get as much information as possible to start working on the request. 

Find detailed information on how to Submit a request



Pagero offers English chat 24/7. To contact Support via chat, please press the button on the lower right-hand side of the page. 



To reach Pagero's phone support, find a link to phone numbers and opening hours in the footer of the Support Center first page.




Granting access to your session may be necessary when contacting technical support: we may ask you to grant us temporary access to your session. This will allow us to connect to your interface and retrieve all relevant information related to your problem.

Using this procedure grants us temporary access to your session without revealing your password, which will never be disclosed to anyone. 


Find the TeamViewer by clicking on Download in the top menu















Have more questions? Submit a request