Not all of your suppliers might exist in Pagero's public supplier directory, and this article will explain how to suggest these suppliers as new recipients so you may add them to your own directory.
1. First go to Supplier directory -> New Supplier, then you may enter all the information that you have on your supplier, and when submitted Pagero will confirm these details.
2. Once confirmed, the supplier will be activated and you will receive a message.
3. After the supplier is activated you can then add them to your own directory and they will be able to send documents to you. Instructions on how to add a supplier you will find here.
If the supplier is also a Pagero user you may send a message to them when adding them to your supplier directory, telling them you are ready to receive their documents. It is strongly advised that you, the recipient, contact the supplier confirming that you want to receive documents electronically even if this is the case. If the supplier is not a Pagero user, you must contact them directly.
* Please note that if you cannot find a supplier when searching for them in our public directory, they might exist but have chosen to be hidden to other users in Pagero Online. In that case, please contact the Pagero Support team for help with adding your supplier.