Delivery status in Pagero Online

 

Done

The delivery is complete, this is a final delivery status.

 

Done (Fetched)

Inbound delivery of a file is complete. The file that has been received in Pagero Online, and has also been fetched from Pagero Online via the chosen communication.


Waiting to be delivered

The document is to be sent.


Undeliverable/Rejected

The document could not be delivered to the recipient, or it was rejected, and is a final delivery status. Process status will be Awaiting interaction by user, and depending on the sender’s settings they will be informed.

 

Error at Receiver

Something is wrong related to the delivery of the document, either generated by the recipient’s service provider or the receiver themselves. The process status will be Awaiting interaction by support and shall be handled by Pagero.

 

In the User Interface (UI) we can also display Cancelled as a status on documents, but that is mapped via process status (in such case delivery status is no longer of importance, the document has been cancelled/virtually deleted).

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