Forgot password

If you have forgotten your password to Pagero Online or Pagero Connect (you use the same username and password for both) and need to reset it, you can do this through our webpage All you need to have is your username so we can send a link for you to reset your password. 

If you have forgotten your username you can contact our support by either phone, chat, or submit a request and we will provide it for you.


  1. To reset your password, go to and fill in your username. Once you´ve done this, click on next. 


  2. Then click on forgot your password?

  3. Click on send reset link and an email will arrive in your mailbox to the email that your user is connected to within a few minutes.


    Note! The reset link can sometimes arrive in your spam-inbox so make sure to check this if you haven´t received the email after 10 minutes. If you have clicked more than once to receive a reset link, make sure you click on the latest email you have received since the link has a time limit.


  4. The email will contain a reset link together with your username. Once you click on the link, your web browser will open a new window where you can register your new password.



Note! If you have auto-saved your password for the web browser for Pagero Online, you need to change the password to your new one because otherwise the new password won’t be registered when you try to login.

Have more questions? Submit a request