A colleague takes leave of absence and a substitute takes their place.


If another user needs to be accommodated, there is a way to make som changes in Pagero by deleting/disabling the user who takes leave of absence and add the substitute.

Begin with disabling/deactivating the user in the Pagero payment portal by following the steps below

  • Go to Signatures -> Approved user and disable the user for signing during their leave of absence period.


 You can also delete the person in Pagero Online (in case there are no enough user licenses in your contract) by pressing Settings -> Users and then View Users. Select the user by pressing their name. A list will then come up, and you should select Delete. Add the substitute.



If you need to add the substitute, follow our guide Add a new user

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