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FAQ

  • A colleague takes parental leave and a substitute takes their place. How do we change this in Pagero Online?
  • We have a new employee who is to have access to E-banking in Pagero Online. What do I do?
  • We’ve changed banks. How do I update this in Pagero Online?
  • How do I set authorisations by file type for our administrators?
  • As a Service Agency/financial manager, how do I add a new Customer/Client?
  • How do I add a new account number for my company?
  • Can I search for sent files?
  • How do I change the setting in Pagero Online from ‘File Transfer to Bankgirot’ to ‘File Transfer to a Bank’?
  • Do you convert from one ISO 20022 specification to another bank's specification of ISO 20022?
  • Do you also convert from ISO 20022 back into BGC format?
  • What information do I need to give the bank when I switch from BgLink to E-banking via Pagero Online?
  • How long will the transition from BgLink to E-banking via Pagero Online take?
  • What is the nature of the transition from BgLink to E-banking via Pagero Online?
  • Why should I switch from BgLink to E-banking using Pagero Online?

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